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1.
Can I receive a catalog at my home?
2.
Can I receive a catalog at my business?
3.
Does Enesco support community efforts with donations?
4.
How do I find an Enesco retailer in my area?
5.
Does Enesco provide insurance to protect my collectibles?
6.
How do I contact or find out about the Precious Moments Collection?
7.
How can I get list of all your products?
8.
Is there way to get replacement parts/boxes/paperwork?
9.
Does Enesco participate in the secondary market?
10.
How do I become an Enesco retailer?
11.
I have a great idea for a new product. How can I send this information to Enesco?
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1.
Can I receive a catalog at my home?
Enesco currently does not have consumer catalogs. You may shop enesco.com to see our product selection. You may also contact a participating retailer near you about Enesco merchandise. To locate a retailer closest to you, please call 1-800-NEAR-YOU (1-800-632-7968) or click here for the Retailer Locator
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2.
Can I receive a catalog at my business?
All retailer catalogs are processed by our Sales department. Please contact Enesco Customer Service for further assistance.
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3.
Does Enesco support community efforts with donations?
Enesco applauds the efforts of all who strive to better their community and the people it serves. For product donations, please submit a letter on your organization's letter to the address below. Include the cause in which the organization supports, the date of the event and who the event is for, your organization's tax ID number, where the product should be sent and by what date, and the quantity desired. If known, please include the type of product or the brands you are seeking.
Enesco, LLC.
Attention: Corporate Communications
225 Windsor Dr.
Itasca, IL 60143
Organizations whose donation requests have been approved will be contacted directly.
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4.
How do I find an Enesco retailer in my area?
Find a participating Enesco retailer in your area by using our convenient Retailer Locator
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5.
Does Enesco provide insurance to protect my collectibles?
Currently Enesco does not provide collectible insurance. Following are insurance agencies that can provide information on how to insure your collection:
American Collectors Insurance
800/360-2277
www.americancollectors.com
Collectibles Insurance Agency, Inc.
888/837-9537
www.collectinsure.com
Horton Insurance Agency
888/707-4600
www.hortonins.com
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6.
How do I contact or find out about the Precious Moments Collection?
For information on Precious Moments, visit www.preciousmoments.com or call 1-800-543-7975.
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7.
How can I get list of all your products?
Shop enesco.com to view our product selection. We also encourage you to contact your local retailer directly for specific product information. At this time, we do not provide lists of products.
You can call 1-800-NEAR-YOU (1-800-632-7968) for more information on stores in your area or click here for the Retailer Locator.
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8.
Is there way to get replacement parts/boxes/paperwork?
Enesco does not have replacement parts, boxes or paperwork. If an item is broken or defective, you should return it to the retailer from where it was purchased for a replacement or refund.
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9.
Does Enesco participate in the secondary market?
Enesco is not involved in the secondary market, nor does the company follow the secondary market.
To learn more about the secondary market, you can contact www.collectiblesdatabase.com or by calling 1-800-407-4147.
How to Sell Your Collection
There are several good sources for purchasing guides that list secondary market values. For information on how to sell your collection or for secondary market values, you can contact the Collectors Information Bureau at www.collectorsinfo.com or by calling 847/842-2200.
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10.
How do I become an Enesco retailer?
Interested in becoming an Enesco retailer? Click here to find out more.
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11.
I have a great idea for a new product. How can I send this information to Enesco?
You may send any suggestions or ideas along with your name, address, phone number and/or email address to Enesco via e-mail at caffairs@enesco.com or by mail to:
Enesco, LLC.
Attn: Consumer Affairs
225 Windsor Drive
Itasca, IL 60143
Your information will then be forwarded to the appropriate department within Enesco.
Alternatively, you may submit your idea electronically using our product suggestion form.
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